Privacy Policy

At ordertakeawayonline.com we are committed to protecting the privacy of everyone we serve. We’ll protect the personal information of all visitors who access our websites or service.

This privacy policy explains how collect, share, and use your personal information. You’ll also find information about how you can exercise your privacy rights. By using our Services you agree to EverythingTakeaway using your personal information as described in this Privacy Policy.

Information we collect from you and why

Here are the broad categories of personal information that we may collect about you and the reasons why:

Information that you provide voluntarily:

Registration information when you create a an account so we can:

create your account so you can place Orders

identify you when you sign-in to your account;

notify you of changes or updates to our Services.

Transaction Information when you place an Order, in order to:

process your Order and to bill you (We never store your credit card information in our systems);

communicate your Order to the Restaurant;

send you status updates on your Order;

reply to your Order queries and questions and to resolve problems;

Information regarding your marketing preferences so we can:

send you customised marketing about our products or services.

Information that we collect automatically

Activity Information so we can:

provide you with an improved experience;

give you access to your Order history and preferences; and

provide other services at your request.

Cookies and similar technologies so we can:

measure and analyse the use and effectiveness of our Services;

provide location services if you choose to share your geo-location.

Who we share personal information with

We may share your personal information with the following recipients (and whenever we do, we will ensure that we have appropriate security and contractual safeguards in place to protect it):

Restaurants that you have placed an Order with for processing and delivery;

Any law enforcement or regulatory body, government agency, court or other third party where we believe disclosure is necessary under applicable law or regulations;

Legal basis for processing personal information

We will always make sure we have a legal basis to collect and use your personal information. The legal basis we rely on will change depending on the type of information and the context in which we collect it.

Our main reason for collecting and using your personal information is to perform our contract with you, but we may also process it where it is in our legitimate business interests to do so.

Security

We places great importance on protecting your information from and against unauthorised access and against unlawful processing, accidental loss, destruction and damage. We implement appropriate technical and organisational measures to safeguard such information.

Data retention

We will retain your personal information for no longer than is necessary to fulfil the purposes described in this Privacy Policy. We may also retain certain elements of your personal information for a period after you delete or deactivate your account for our legitimate operations such as record keeping and to comply with our legal obligations. Whenever we retain your information we will do so in compliance with applicable laws.

Your data protection rights

You can access your account at any time to review and update your personal information. You can also contact us to ask us to delete your personal information, restrict its processing or request that it be ported to a third party. You also have the right to unsubscribe from the marketing communications we send you by using the unsubscribe functionality in any marketing communication you receive from us or by amending your profile accordingly.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. We encourage you to periodically review this page for the latest information on our privacy practices.

More information

Information we collect from you and why

The personal information that we may collect about you broadly falls into the following categories:

Information that you provide voluntarily

Certain parts of our Services may ask you to provide personal information voluntarily.

For instance:

Registration information: When you create an account, sign-up or fill in forms on the Services, we collect information about you including your name, address, telephone number, email address and the password you create.

Transaction information: We collect information relating to your Orders, including payment information (e.g. your credit card number) using the secure services of our payment processors. Payment operations are outsourced to our payment processors and we do not store your credit card information in our systems. We also collect delivery details (e.g. your physical address) to fulfil each Order.

Information regarding your marketing preferences: We collect information about your preferences to receive marketing information any time you subscribe or unsubscribe.

Information that we collect automatically

When you access our Services, we may collect certain information automatically from your device. In some countries, including countries in Europe, this information may be considered personal information under applicable data protection laws.